Shipping and Delivery

Transparent Shipping

ISS aim to offer fast and efficient delivery of goods purchased, supported by excellent customer service and communication.

We provide all shipping at cost and work closely with all shipping providers to ensure the best price teamed with the fastest delivery.

We are happy to provide items ex-works.

Like all industries, we have been impacted by global events which have a knock-on effect on lead times as well as rising transport costs.

 

For the reasons outlined above, we may contact you after you have submitted your order to confirm shipping costs. You will be advised of the actual cost of shipping prior to dispatch and can cancel an order at any point prior to dispatch and subject to normal terms and conditions.

 

Domestic and international shipping.

Domestic is Ireland, Northern Ireland, England, Scotland and Wales.

International shipping is dictated by Zones:

Shipping Zones

Belgium

Luxembourg

The Netherlands

Austria

Finland

France

Germany

Greece

Albania

Andorra

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Faroe Islands

Gibraltar

Greenland

Hungary

Iceland

Italy

Kosovo

Latvia

Macedonia

Madeira

Malta

Moldavia

Monaco

Norway

Poland

Portugal

Romania

San Marino

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Turkey

Iceland

Italy

Kosovo

Latvia

Macedonia

Madeira

 

 

Bahrain

Egypt

India

Iraq

Jordan

Kazakhstan

Kuwait

Lebanon

Oman

Pakistan

Qatar

Saudi Arabia

Southern Africa

U.A.E

For calculation of freight charges in areas outside the stated regions please contact ISS who provide a quote based on individual circumstances.

Hazardous/ Dangerous Goods:

For dangerous goods e.g. gas bottles, batteries etc. please contact us.

Customs

Customs are the responsibility of the receiver. We will assist when and where we can. Additional charges may apply with third part shipping documentation is required.

Low Order Value

On occasion, some orders incur a "low order value administration fee". 

Shipping Restrictions

Due to territorial restrictions as a Dräger Sales Channel Partner, we cannot sell Dräger products outside of the UK and Ireland.

Dräger recommends you contact their local agent in your region.