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Service and Calibration

Simple checks, save lives

To ensure compliance and peace of mind, all gas detection and personal protective equipment must be maintained and serviced. In critical or challenging situations, the importance of ongoing care, calibration, testing and servicing cannot be underestimated.

Service and Calibration

At ISS we offer a range of aftersales and service packages to suit your needs from total care programmes that include routine maintenance, cleaning, and calibration checks, to functional care (Bump Testing), annual servicing, repairs (including warranty repairs) and maintenance.

Authorised Service Centre (ASC) for:

 

 

Service Options, at your convenience

We work closely with customers to understand times of high demand and offer service options and calibrations that fit around your schedule. This allows you to plan for maintenance time or outages and avoid forced downtime, which can have implications on productivity, reputation, and revenue.

Service can be carried out from our purpose-built workshop based at our head office, which supports a number of global clients or we can send a technician to your location.

If required, we can provide temporary short-term hire or loan equipment to prevent unnecessary downtime or any break in compliance.

 

 

Quality Service, Exceptional Customer Service

With 20 plus years of industry experience, the importance of good service is embedded within our ethos and is reflected in the quality of our service work and our philosophy for ‘people-first’ customer care.

ISS understands and respects the environments in which this equipment is used and the importance of delivering on our promise of quality service and maintenance.  Every service technician undertakes rigorous and in-depth training both inhouse and with manufacturers. As an authorised service centre for Dräger and Honeywell, ISS meet the high standards to become part of the global service network and provide complete after sales service via telephone, online or on location.

We can provide service reports, traceable component data and certifications on work completed. We are happy to assist with the set up for additional software options for the management of gas detection devices including service/testing data history.

  

 

 

Range of Services offered:

  • Annual Servicing
  • Service Reports
  • Functional Tests (bumptest)
  • Calibrations
  • Professional cleaning and disinfection
  • Software Updates
  • Repairs
  • Priority Service
  • Emergency Response
  • Warranty Repairs
  • Remote Service
  • Logistics/pick up
  • Visual Inspections
  • Rental Units

     

    Benefits of a Service Plan

    ISS Service Plan Drager and Honeywell
    Plan for the future with confidence
    Qualified Technicians
    Work completed by qualified technicians
    Avoid forced or unplanned downtime
    Extend product lifetime / Transparent Cost of ownership
    Reduced call out fees
    Short Response times/Reduced call out charges Full-service history